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Navigating Difficult Conversations with Confidence

  • 08 Feb 2023
  • 12:00 PM - 1:00 PM
  • Zoom

Join Boston Women in Finance on Wednesday, February 8th from 12:00pm- 1:00pm, "Navigating Difficult Conversations with Confidence" with guest speaker Faun Zarge.

Program Description:

Navigating Difficult Conversations with Confidence

Difficult conversations are inevitable in any workplace. Perhaps you need to tell your manager that your project will be late, inform a colleague that they aren’t meeting expectations, or problem-solve with a client who has a history of being defensive. It can be tempting to avoid these conversations, but the issues will rarely disappear on their own. Learning to effectively navigate difficult conversations is a crucial skill that sets you apart as a leader, and results in improved relationships, faster problem solving, and stronger individual and team outcomes. Participants will learn:


  • A multi-step process for preparing for a variety of difficult conversations
  • How to effectively structure and initiate a difficult conversation
  • Techniques for respectfully and productively delivering your message
  • Best practices for responding to defensive behavior and generating solutions collaboratively

About our speaker:

Faun Zarge is an employee burnout and resilience expert who teaches clients how to reduce burnout and build a culture where employees are pumped to go to work every day.

She is a high-energy speaker, trainer, and coach known for her interactive programs and concrete strategies that can be put into practice immediately. With over two decades of experience in the work/life field, Faun believes that learning to navigate personal and professional challenges is critical for organizational and individual effectiveness and she loves giving people the tools to make that happen.

Working with both private and non-profit clients, Faun is committed to helping clients develop the necessary skills for bringing their A-game to every personal and professional role they play.

Faun has been quoted in The New York Times and Fast Company, featured in the AdvancingWellness Expert Interview Series, as well as numerous other media outlets. She holds a B.A in Psychology from the University of Connecticut and an M.A. in Counseling Psychology from Boston College. Learn more at www.zarge.com

Registration and Questions

To register for this program, please complete the form on the left. For questions, please contact us at info@bostonwomeninfinance.org

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